We may collect the following information:
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers.
If you wish to delete your information in compliance with GDPR then we please contact us and we will remove all the information. You can opt out. We will never contact you or phone you and only email you about your orders or our offers. We never pester or mither customers. We value your privacy as much as our own.
What we do with the information we gather.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email but only about order status or product notification.
We may use the information to customise the website according to your interests.
Security:- We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:- Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:- We will not sell, distribute or lease your personal information to third parties unless required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you would like a copy of the information held on you please write to Adenium Store, 18 Stuart Street, Clayton, Manchester, Lancashire, M11 4DN.
If you believe that any information we are holding on you is incorrect or incomplete, please write or Email us as soon as possible. We will promptly correct any information found to be incorrect.
We reserve the right to consult with a third party about any enquiries through our site that may be of a malicious nature or suspected malicious nature and un less specified in your email otherwise we may forward any email information to a third party for the same reason.
This does not affect genuine customers or apply to genuine customers in any way.